Help & Policies
Find everything you need to know about our services, from shipping and delivery to returns and refunds.
Frequently Asked Questions
How do I track my order?
Once shipped, you will receive an email with tracking details to monitor your delivery status.
What payment methods are accepted?
We accept all major credit cards, UPI, and digital wallets via our secure payment gateway.
Can I cancel my order?
Orders can be cancelled before they are processed for shipping. Please contact support immediately.
Are your products medically certified?
All ASVEX supports are designed with clinical expertise to meet standard medical supply regulations.
Shipping & Delivery
We aim to deliver within 3-7 business days across India. Orders over ₹999 qualify for free standard shipping. Expedited options are available at checkout. Your health doesn't wait, and neither do we.
Returns & Refunds
If you're not satisfied, return your unused item within 15 days for a full refund. Please ensure the hygiene seal is intact for orthopedic supports. Refunds are processed within 5-7 business days.
Privacy Policy
Your data security is our priority. We collect only essential information to improve your shopping experience and never share your data with third parties without explicit consent.
Terms & Conditions
By using our website, you agree to our terms regarding usage, intellectual property, and medical disclaimers. ASVEX products are supports and not a substitute for professional medical advice.